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Right choice for New Car Service

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The truth of the matter is that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Looking forward to the potential bargains available in the end of year car sales or getting your new car ready for the holidays with a service? Here is some sound advice from Collie Auto-Tech in Collie.
  

Getting a new car is one of the most meaningful investments you'll likely make, so it is only logical to do your best to ensure its proper upkeep. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

The truth of the matter is that you are free to choose who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Dealers cannot force you to return the vehicle to the dealership who sold it to you for service or repairs. Provided the work is fulfilled to the manfufacturers specifications by a properly skilled person and uses acceptable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Collie Auto-Tech mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Collie Auto-Tech mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Collie Auto-Tech will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the vehicle.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the seperation between express, statutory and manufacturer warranties to help you make the right selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be aware of new car dealers who try to sell you extra “express” or “extended” warranties, often for free, when purchasing your new car. More often than not these ‘supplemental’ warranties may include quite explicit restrictions or provisions, and are not aways very clear. Many times these contracts provide minimal additional benefits beyond the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealer.

Such contracts are very unlikely to alert you to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes the distance you may need to travel to get your car serviced or extended waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

Specialist Car Services